What are the products of FTD?
FTD.com is an online shopping website that sells various from flowers, to gift items and plants. These are the products that FTD sell.
What are the return policies of FTD?
FTD accepts cancellations and returns of ordered items from their customers and these are their return policies.
What are the shipping policies of FTD?
FTD delivers flowers to their customers based on the following shipping policies.
What are the shipping rates offered by FTD?
There are actually no exact shipping rates offered by FTD because the rates are based on the total amount of the ordered items. The chart for the shipping rates can be viewed by clicking this link – Shipping / Delivery Rates
Does FTD deliver to International countries?
Yes, they deliver to 150 International countries outside the United States provided that the orders adhere to the shipping policies of FTD. For a complete list of countries click this link – List of International Countries
Does FTD deliver to all destinations and establishments?
No, unfortunately there are some restrictions applied in terms of delivery locations. They cannot deliver orders to Intensive Care Unit or ICU on Hospitals, Cruise ships, Trains, Airport Terminals, Cemeteries, PO Boxes and APOs.
Does FTD offer guarantee or warranty?
Yes, FTD offers 7-day satisfaction guarantee for their flowers. They assure their flowers are fresh that will last up to 7 days. Customers can contact the customer service of FTD if they are not satisfied.
Does FTD have physical store or showroom?
No, they don’t have any physical store for their product. They showcase their products at FTD.com which customers can browse for their favorite flowers and order.
How can customers inquire about the products and services of FTD?
FTD.com provides 24 hour customer service to provide answers to their customers’ inquiries. These are their contact information.
Phone Number: 1-800-736-3383 (US and Canada) / 630-719-7756 (International)
Mailing Address: FTD.com, Attn: Customer Service, 3113 Woodcreek Drive, Downers Grove, IL 60515
Email: Order Inquiries
Does FTD have any introductory video or instructions?
No, they don’t have any introductory video since they sell mostly flowers and other perishable items.
What are the current discounts and promos offered by FTD?
Currently, they offer the following discounts and promos.
Discounted Birthday – Discounted birthday flowers and gifts
USO Collection – Purchase USO products and help FTD donate 15% of its sale price